ALL PRE-OWNED SALES FINAL, ABSOLUTELY NO REFUNDS OR EXCHANGES. We offer a limited 90 DAY WARRANTY on all pre-owned equipment. If any issues arise during the warranty period iDeal Electronics will first attempt to repair the issue. In cases where the repairs cannot be made iDeal Electronics offers exchanges of equal value or store credit. We do not always stock exact models; exchanges may be different from original purchase. Warranty does not cover misuse, abuse or physical damage; amplifier failures and blown speakers are most often caused by incorrect hookup. All pre-owned units under warranty require receipt. New Purchases have a 7 day return policy. New items must be returned in same condition as purchased. All new returns will be charged a 20% restocking fee. Special Order items are subject to a 30% restocking fee.